Terms of Service
These terms govern your use of our services and establish the foundation for our professional relationship.
Last updated: 9/2/2025
Service Agreement
By engaging our professional services, you agree to these terms and conditions. Our services include business consulting, strategic planning, process optimization, and related professional advisory services.
Scope of Services
- Business strategy development and implementation
- Operational efficiency consulting and optimization
- Leadership development and executive coaching
- Digital transformation and change management
- Quality management system implementation
Client Responsibilities
To ensure successful service delivery, clients agree to:
Information & Access
- Provide accurate and complete information
- Grant necessary access to systems and data
- Designate authorized representatives
- Maintain confidentiality of proprietary methods
Collaboration & Communication
- Participate actively in consultation sessions
- Provide timely feedback and approvals
- Communicate changes in requirements promptly
- Respect professional boundaries and schedules
Payment Terms & Conditions
Billing & Payment
- Invoices issued monthly or per project milestone
- Payment due within 30 days of invoice date
- Late payments subject to 1.5% monthly interest
- All fees quoted in USD unless specified otherwise
Expenses & Additional Costs
- Travel expenses billed at cost with prior approval
- Third-party tools and software as agreed
- Rush delivery may incur additional charges
- Scope changes subject to written approval
Limitations & Disclaimers
Service Limitations
Our services are provided on a best-efforts basis using industry-standard practices and professional judgment. While we strive for excellence, we cannot guarantee specific business outcomes or results.
Liability Limitations
Our liability is limited to the fees paid for the specific service in question. We are not liable for indirect, consequential, or punitive damages, including but not limited to lost profits or business opportunities.
Intellectual Property & Confidentiality
Intellectual Property Rights
- Client retains ownership of their business data
- We retain rights to our methodologies and tools
- Deliverables ownership as specified in agreements
- No unauthorized use of proprietary materials
Confidentiality
- Strict confidentiality of client information
- Non-disclosure agreements when required
- Secure handling of sensitive data
- Limited disclosure only with written consent
Governing Law & Dispute Resolution
These terms are governed by applicable local laws. Any disputes will be resolved through professional mediation first, followed by binding arbitration if necessary.
Contact for Legal Matters
Email: [email protected]
Phone: +1 (555) 123-4567